1. How to register as a student?
Click the login/register button on the homepage. You can register using Google, Hotmail, Facebook, or personal email. After logging in, fill in your personal details, then purchase class sessions in the program.
2. How to apply for a trial lesson?
Newly registered students will receive two free trial lessons (25 minutes each) valid for 30 days. First, register as a student, then contact our online customer service. After confirming the student details, we will send the trial lessons to the student’s account, and you can book a teacher for the lesson.
5. How far in advance can I cancel a class?
You can cancel a class up to two hours before the scheduled start time. Canceled classes will be credited back to your account. However, if you cancel within two hours of the class, you will not receive a refund for that session.
6. How to purchase class sessions?
You can purchase sessions in various plans (monthly, quarterly, semi-annually, or annually) and pay by credit card. After successful payment, the purchased sessions will be displayed in your student dashboard.
8. How to schedule classes?
After logging in, search for a teacher and select a time slot based on the teacher’s availability. Once the booking is complete, you can check the status in your student dashboard under 'My Classes'. When the class time comes, simply log in and start the lesson. You can also favorite teachers by clicking the heart icon, and next time you can quickly find them in your favorites.