Student FAQs

Click the login/register button on the homepage. You can register using Google, Hotmail, Facebook, or personal email. After logging in, fill in your personal information and purchase class sessions in the program.

Newly registered students receive one free trial lesson (50 minutes) valid for 30 days. First, register as a student, then contact online customer service. Once your details are verified, trial lessons will be sent to your account, and you can book a teacher.

Each online English class is 50 minutes long. There is no limit to the number of classes you can book as long as the teacher is available.

You can book up to 2 hours before the class starts. For example, to book a class at 1 PM, you must complete the booking by 11 AM on the same day.

You can cancel a class up to 2 hours before it starts. Canceled classes will be returned to your account. However, if you cancel within 2 hours of the class, no refund will be provided for that session.

Purchase various plans (monthly, quarterly, semi-annual, or annual) and pay with a credit card. Once the payment is successful, the purchased sessions will appear on your dashboard.

Yes, you can purchase new sessions even if you have remaining ones. The remaining sessions will be combined with the expiration date of the newly purchased sessions. If the original sessions expire, they will be canceled. It is recommended to purchase new sessions before the existing ones expire.

After logging in, search for a teacher and book a class based on the teacher's availability. Once booked, you can check the status in 'My Classes.' At the class time, simply log in and start the lesson. You can also add teachers to your favorites for easy booking next time.

Class Preparation

Ensure your device has a stable internet connection, a working microphone, and, if necessary, a camera. Reviewing lesson materials in advance is also a good idea.

Student Rights and Benefits

Students are entitled to free trial lessons, flexible scheduling, and the right to cancel or reschedule classes within the specified time. Additionally, they have access to various learning materials and progress tracking features.

Teacher Information

If a teacher cannot attend, we will notify you as soon as possible and reschedule the class or arrange another teacher.

Issues During Class

Yes, if time allows, the teacher can correct your essay during class. Additional essay correction services are also available for separate booking.