1. How do I register as a student?
Click the login/register button on the homepage. You can register using Google, Hotmail, Facebook, or personal email. After logging in, fill in your personal information and purchase class sessions in the program.
2. How do I apply for a trial lesson?
Newly registered students receive one free trial lesson (50 minutes) valid for 30 days. First, register as a student, then contact online customer service. Once your details are verified, trial lessons will be sent to your account, and you can book a teacher.
5. How far in advance can I cancel a class?
You can cancel a class up to 2 hours before it starts. Canceled classes will be returned to your account. However, if you cancel within 2 hours of the class, no refund will be provided for that session.
6. How do I purchase class sessions?
Purchase various plans (monthly, quarterly, semi-annual, or annual) and pay with a credit card. Once the payment is successful, the purchased sessions will appear on your dashboard.
8. How do I schedule a class?
After logging in, search for a teacher and book a class based on the teacher's availability. Once booked, you can check the status in 'My Classes.' At the class time, simply log in and start the lesson. You can also add teachers to your favorites for easy booking next time.